Coldwell Banker Prime Company Awards

Our Commitment to Excellence in Service

At Coldwell Banker Prime Properties, our associates achieve service excellence at every step of the home buying and selling process. When you have a team that strives every day to “make a positive difference in people’s lives by improving the real estate experience,” you create meaningful results for clients—and recognition follows.

Service excellence is not a slogan. It is an attitude ingrained in all aspects of our business and reinforced by consistent, premium service delivered at every interaction.

We Believe In…

Putting service before everything else
Delivering a unique, high-quality client experience every time
Constantly improving how we serve buyers and sellers
Building loyalty through respect, values, and relationships

We Attain This Through…

Listen360 customer feedback & service surveys
Our nationally recognized Relocation Department
Concierge & Client Services initiatives
Advanced IT systems and ongoing agent training
Our standing as the #1 Coldwell Banker Company in New York State
Chairman’s Circle performance recognition
Our core values: integrity, innovation, dedication, and culture
JD Power & Associates Best-in-Class recognition
Giving back to our communities through Toys for Tots, Habitat for Humanity, Ronald McDonald House Charities, Food Banks, and more

Recognized for Results

At Coldwell Banker Prime Properties, we understand that exceptional customer service is critical to success. In carrying out our mission, we are honored to be recognized by industry leaders, publications, and the communities we serve.

Capital Region “Bestie” Award

Capital Region Living Magazine

Recognized for excellence in guiding clients through buying, selling, and relocation—while sharing deep local market knowledge and delivering a positive real estate experience.